Privacy Policy

Privacy Policy for the Global Website

Last updated: September 19, 2025

Crestec Inc. and its local affiliates (collectively referred to as the “Crestec Group”, “we”, or “our”) respect the privacy of users (hereinafter referred to as “Users”) of this global website (the “Site”) and consider the appropriate protection of personal data to be an important responsibility.
This Privacy Policy explains how we handle personal data collected through the Site.

Please note that due to differences in applicable privacy laws across regions and countries, individual Crestec Group companies may establish their own privacy policies. In such cases, those policies shall take precedence. Please refer to the respective websites of each Group company for details.

Personal Data We Collect

The Crestec Group may collect the following personal data when you interact with the Site, e.g. by completing forms:

  • Name

  • Company name / Department name

  • Job title

  • Email address

  • Telephone number

  • Country or region of residence

  • Inquiry details

We may also collect the following information via cookies and similar technologies for the purpose of improving the Site and our services:

  • Access information, such as IP address, browser and device type, visited pages, and duration of visits

  • Behavioral history information collected through cookies and similar technologies

  • Statistical data collected via tools such as Google Analytics (on a non-personally identifiable basis)

Purposes and Legal Bases of Use

The personal data we collect is used for the following purposes:

  1. Responding to User inquiries and providing related information

  2. Sharing information within the Crestec Group to provide appropriate services based on the User’s region of residence

  3. Providing access to the Site, analyzing and improving the usage of the Site, and identifying and preventing misuse and unlawful use of the Site

  4. Enhancing services through the creation of anonymized statistical data

  5. Fulfilling obligations under applicable laws and regulations, complying with orders from competent authorities, handle complaints, and to protect our legal and financial interests

We only collect and process personal data of Users when we have a valid legal basis to do so in accordance with applicable data protection law. Depending on the context, this may be consent, a contractual agreement, the legitimate interests of Crestec Group or others, or a legal obligation.

We do not use personal data for the purpose of automated decision-making, including profiling, which produces legal effects concerning Users or similarly significantly affects Users.

Provision of Personal Data to Third Parties

We do not disclose or provide personal data to third parties without the User’s consent, except in the following cases:

  1. When disclosure is necessary to protect a person’s life, body, or property and obtaining consent is difficult

  2. When disclosure is required by law

  3. When suppliers have access to personal data, such as hosting providers, who may only process the personal data on our behalf

  4. When otherwise permitted by applicable law

Within the scope necessary to achieve the purposes described above, personal data may be shared among Crestec Group companies. If personal data is transferred to a country or region outside the one where it was originally collected, we will take appropriate measures in accordance with applicable laws.
For details on data protection regimes in foreign jurisdictions, please refer to “Legal Systems of Foreign Countries and Regions.”

Cookies and Tracking

  • The Site uses cookies for improving User experience and for access analysis.

  • For Users in the European Economic Area (EEA) and certain other regions, consent will be obtained before the use of non-essential cookies.

  • Users may reject or delete cookies via browser settings; however, please note that some functions of the Site may become unavailable.

  • Data collection via Google Analytics can be disabled by using the Google Analytics Opt-out Add-on.

When using Google Analytics, measures such as IP anonymization are applied to ensure data is processed in a non-identifiable manner.
For more information, please refer to our Cookie Policy.

Data Storage and Management

The Crestec Group retains personal data for as long as necessary to fulfill the purposes of use, or as required by applicable laws and regulations.
We implement appropriate technical and organizational security measures to protect collected personal data against unauthorized access, alteration, and disclosure.

User Rights

Depending on the laws of the User’s region of residence, Users may have the following rights:

  • Right to access their personal data

  • Right to correct their personal data

  • Right to delete their personal data

  • Right to restrict the processing of their personal data

  • Right to withdraw consent at any time (if the processing activity is based on consent)

  • Right to request a transfer of personal data to a third party

  • Right to lodge a complaint regarding the processing of their personal data, either with us or the relevant regional Data Protection Authority

To exercise these rights, please contact us at the contact details provided below.

Updates to the Policy

This Privacy Policy may be updated from time to time due to changes in applicable laws or services. Updates will take effect upon publication on the Site.

Contact Information

For questions or comments regarding this Privacy Policy or to exercise User rights, please contact us at:

Crestec Inc.
Inquiries Regarding Personal Data
Personnel & General Affairs Department
69 Higashimikata-cho, Chuo-ku, Hamamatsu-shi,
Shizuoka-ken 433-8104
Japan
e-mail: crj-pim@crestec.co.jp

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