Technical Communication
We can help you accurately convey technical information using a variety of media in a manner that is easy to understand. As you expand your sales channels around the world, we can also provide consultation on the types of document notation required to clear both international and national standards.
Consulting
We provide consulting on the IEC 80279-1 international standard and national standards stipulated for each country and region, as well as support for acquiring the CE mark which is mandatory to enter the EU market.
Our consultants can also perform a product risk analysis to assess the usability of your existing manuals and suggest improvements to safety and warning texts based on the results.
- Support for compliance with international and national standards
- Support for the CE marking system
- Risk assessments and safety/warning suggestions
- Manual quality assessment and usability tests
Information Design
We study the characteristics of the target product or service and select the optimal media for clear technical communication. The overall structure of the resulting manual is designed to ensure smooth access to vital information based on analysis of user behavior.
- Media selection
- Table of Contents composition
- Storyboard creation
- Site maps
Writing
Our writers accurately convey your technical information in a manner that is easy to understand. Information structured by our writers using specialized techniques is highly compatible with AI and can be presented as multi-modal content.
- Technical writing
- Scenario writing
Multimedia Support
In addition to printed and web media, we offer support for a variety of information transmission media, including HTML, operating instruction videos, built-in product manuals, smartphone applications, and AI chatbots.
- Video creation
- App creation
- AI chatbots
System Development
We provide a system that supports the document production process. In addition to addressing potential problems and challenges you may face in the manual creation process, we can propose the development and creation of optimal systems to meet your needs.
- Manual writing support system (WESIPY)
- Translation support system (CTC)
- Automated typesetting
- HTML manual generator (Manual Forge)
- Multimedia support CMS (Formatter)